Making sure our clients are satisfied is what motivates us to deliver shipping solutions with excellence, day in and day out. We think ahead and constantly review and improve our processes, to offer the exceptional service our clients are looking for. With careful planning and precise execution, dship Carriers stands by your side as a trustworthy and quality-driven business partner.
We are committed to conducting our business with the highest standards of integrity, responsibility and ethics. Corporate management supports our offices by providing training and guidance to company personnel to ensure that we are operating in compliance at all times.
Speak Up! Reporting Channel
Do you have an ethics or compliance related question or concern?
Speak Up! is deugro group’s primary reporting channel. To make it easier to raise questions or concerns securely and confidentially about potentially unethical behavior or policy violations, we have engaged Convercent, a third-party solution provider, to administer Speak Up! This resource is always available to you in multiple languages by phone or Internet.
Ethics and Compliance Policy
The deugro Group is committed to the highest standards of ethical business conduct and integrity. These standards are mandatory and must be followed at all times. To view the deugro Group Ethics and Compliance Policy Statement, please click here.
Since founding we have a strong commitment to quality. Our standard of quality excellence has been passed down from the group’s companies and is certified to the standard of ISO 9001:2015 . It continues to remain embedded in our parent company’s philosophy today and is the basis of our strategy. We are constantly raising the bar when it comes to quality and sustainability in the systems and services we offer.
Moreover, our strategy includes the continuous improvement of our culture, working hand in hand with all stakeholders. We strive to foster a sense of partnership and cooperation, so that our employees work not only for our clients, but also alongside them.
Finally, our centralized quality assurance process enhances efficiency and ensures global standardization. With this approach, we continue to design our processes to better respond to the needs of our clients.
Based on the guiding principal that global objectives are developed in harmony with a commitment to a healthy, safe workplace and environmental protection, dship expects all our employees to make a personal commitment to adhere to these global objectives. This commitment is the driving force behind all our health, safety and environmental goals.
dship’s Health and Safety, as well Environmental Management Systems are part of the deugro group’s Integrated Management System (IMS), which is aligned with the standards ISO 14001:2015 and BS OHSAS 18001:2007.
QHSES aspects of operations are an integral part of how we perform our business. We think before we act. Our activities are planned, organized and performed in a safe and environmentally-friendly manner from the management top down to the employees.
dship’s management’s commitment to QHSES extends to our processes in such a way that enables us to constantly provide high-quality performance to our clients. We are dedicated to maintaining the environment in which we work and to providing a safe, secure and healthy workplace for our employees and all stakeholders involved in our projects. Business partners are expected to adhere to this commitment.
It is our goal to raise QHSES performance across all levels, and our expectation to continuously improve the safety of our operations. It is our duty to set objectives that do not compromise quality, health, safety, the environment and security. QHSES is integrated from the very beginning into the design phase of each project and continues all the way through to execution.
The deugro group’s Life-Saving Rules are the minimum requirements for personal safety. They are key controls with which the workforce and subcontractors must comply whenever they take part in our operations.